By Troy T. Hall on Friday, 20 February 2015
Posted in Technical Issues
Replies 7
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When I try to remove/ promote/demote group members from the easysocial->groups->members function I get a "forbidden error " link is http://alterego-of-pwi.info/administrator/index.php?option=com_easysocial&view=groups&layout=form&id=3
Hello Troy,

I am really sorry for the delay of this reply as it is actually a public day off for us here. I believe you are hitting this error because there is mod_security installed which prevents certain data from being posted to the server. It's best that you contact your hosting provider to look into this.
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Friday, 20 February 2015 18:55
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hmmm I'm suprised its mod sec issues... do you have the error so I can point them in the right directions.
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Saturday, 21 February 2015 12:03
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Hello Troy,

Whenever you hit "Forbidden Access" errors, they are 99% of the time being generated by your web server because the calls did not even reach Joomla's index.php file
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Sunday, 22 February 2015 16:09
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Friday, 06 March 2015 03:12
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Hello Troy.

I am sorry because I can't replicate your issue. Here is the screenshot : http://screen.stackideas.com/2015-03-06_1101.png

I also try to promote and remove admin role, but don't hit any issue. Here the screenshot : http://screen.stackideas.com/2015-03-06_1103.png
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Friday, 06 March 2015 11:05
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fixed it about 3pm today... apparently iframe is being used in that process for the modal I guess and was tripping mod_sec.
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Friday, 06 March 2015 15:06
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Hello Troy.

Glad your issue has been resolved
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Friday, 06 March 2015 15:32
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