Hi Liz Perrott,

Can I have a permission to re-install your komento?

Yes, please go ahead.

Hi there,

Is it possible for you to provide us with the FTP access to your site to check further on this issue?

Due to restriction of business policies, I can't grant FTP access to third parties. However, I'm happy to provide you any information/files you may need. Thank you for your understanding.

Yes, that works! Thank you Arlex.

Just a couple more things:

The Cancel and Submit Comment buttons are either getting very small or only half of Submit Comment button is displayed. I tried different themes and all the same


There are two check boxes on the left of Subscribe text

Arlex Wong wrote:

Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

Try rename this folder joomlRootFolder/templates/ Theme3222/html/com_komento -> to com_komento_bak and see how it goes?

Hey Liz,

Try rename this file and see how it goes?

JoomlaFolder/templates/theme3222/css/komento.css

Works now! Thank you all for your help.

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.