Hello stefano rigazio,

I have checked in site, it seems like when i trying to edit and submit the reply, then hitting this error.

Fatal error: Call to undefined function load() in /var/www/studiokaleidos.it/components/com_easydiscuss/controllers/posts.php on line 1550

I have checked in this file code -> .../components/com_easydiscuss/controllers/posts.php
It seems like you have customize a lot of thing. If i put the original posts.php file then everything is working, but I put back your customization file.

I uploaded the original file but I get this error:
Fatal error: Call to undefined function load () in / var / www / studiokaleidos.it / components / com_easydiscuss / controllers / posts.php on line 1550

Hello stefano rigazio,

Sorry for late reply to this,
What i suggestion is backup all your customization file from your Easydiscuss then upload/install the extension again, because we have fixes a lot of thing in the current latest version.

I also noticed that when i tried to click edit reply button, then your site will do the refresh then only can edit.
By default/original code when the user click on edit reply, it will not refresh the page the user also can edit from that particular column.

I'm sorry but I did not understand.
Explain to me, gently, what should I do?

Hello stefano rigazio,

I'm really sorry that make you confusing here,

In my opinion,
STEP 1 : Backup all your customization file from your Easydiscuss
STEP 2: Then upload/install the latest version of Easydiscuss again
STEP 3: Then try create a discussion post and edit reply and see is it work fine in original code
STEP 4: If yes, then slowly put back your customize code in your file (I suggest you add your customize code in your template/html/com_easydiscuss, because that was good for you everytime update you will not manually add back the customization file in your site)

Hope this explanation help.

STEP 1: done
STEP 2: done
STEP 3: done, but I get Fatal error: Call to undefined function load () in / var / www / studiokaleidos.it / components / com_easydiscuss / controllers / posts.php on line 1550
STEP 4: I have not done any customization, it is one of your colleague who has changed to fix the problems I had and so I have no idea of the changes, as we do?

Hello stefano rigazio,

I'm really sorry that delayed of this reply,
Can I have the permission to reinstall latest version of Easydiscuss in your site?
*Make sure that you have backup your customization file
May i know your new theme is overridden from your template right? Please advise.

Proceed without problems, I made the backup of the site.
thank you

Hello stefano rigazio,

I am really sorry for the delay of this reply as it is a weekend for us here.
Thanks for allow us to make sure that 100% original our code, it seems like that was a small bug, I have applied some fixes in your site, please have a check.

Ok perfect, thanks
But now we can restore my template changed? Or remove the items as you see from the screenshots?
thanks a lot


stefano

I updated easydiscussion and I again the same problem (I can not change the answers)

Hello stefano rigazio,

Thanks for reporting on this, I have applied some fixes in this 2 file, it should work fine now.
JoomlaFolder\components\com_easydiscuss\controllers\posts.php
JoomlaFolder\components\com_easydiscuss\views\post\view.ajax.php

I tried, not by error but does not take the changes made ​​to the answers

Hello Stefano,

I am really sorry but unfortunately we cannot provide support for customized codes We have thousands of different customers and if everyone of them customize their codes, it's quite impossible for us to maintain for everyone

Thanks for understanding.

Yes, of course I understand, but I do not understand what personalization you talk to, since I have not made ​​any changes.
If you can give me some idea on how to do it.
Thank you

Hello Stefano,

Sorry but I might be a little lost here. Arlex has provided 2 fixes on both the files on your site. Are you still having issues with the site?

Yes, because if you try now to not error but does not apply any changes. If you try to change an answer that you see when you save the change is not applied.
thanks a lot

stefano

Hello stefano rigazio,

I have applied some fixes in your site, can you please have a check and see how it goes?

: (I tried to make a change to the answer, but when the subject is not, you've tried?

Hello stefano rigazio,

I'm really sorry that delayed of this reply,
I'm still investigate on this issues while you're using the JCE editor for the reply section.
Last day i tested is working because I didn't noticed that sometime work sometime is not work.
Because everything is work fine if you change to bbcode. I will getting back to us as soon as possible.

If the problem is you can turn it off without any problems JCE

Hello stefano rigazio,

I'm really sorry that delayed of this reply,
I have change back to default BBcode, can you please have a check is it working for you now?

Great, it works, you're number one !!!!

Hello stefano rigazio,

You're welcome

Explain to me what you have done so in the next update does not have to again ask for assistance and make you lose time?

Hello stefano rigazio,

The fix already including in the next release version of Easydiscuss.

Then I did find the bug .... I paid ..... ahaahahaaa

Nothing is perfect in this world I wish it was

Of course I was joking, in ten years of work you are the best service ever used, Congratulations

Hello stefano rigazio,

Thanks for your compliment