By Alex Boyd on Friday, 24 June 2016
Posted in General Issues
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Hi

We are having a problem with one post that won't save.

The post is in the drafts at present, but our writer cannot make anymore changes to it.

It is by an author by the name of Jenny Arca and the post number is 4633

Can you please have a look, we have tried to make changes and then save them but each time the green bar comes but with no writing and no changes are saved.

This is a very long article that has had a lot of work put into it, so we really don't want to lose it, I have asked the author to send it to us for approval, to see if this helps but we cannot lose this piece of work.

Please can you see why this is happening.

Thanks
You would need to edit your mysql configuration and increase the limits. See http://stackoverflow.com/questions/93128/mysql-error-1153-got-a-packet-bigger-than-max-allowed-packet-bytes
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Saturday, 25 June 2016 03:17
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Hey Alex,

I believe your MySQL needs to be fine tuned as it is hitting this error,


153 Got a packet bigger than 'max_allowed_packet' bytes
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Saturday, 25 June 2016 03:06
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Hey Mark

Thanks for getting back to me, how would I go about doing this?
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Saturday, 25 June 2016 03:14
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Ok buddy thanks very much!
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Saturday, 25 June 2016 03:21
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You are most welcome
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Saturday, 25 June 2016 03:30
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