By Marcos Mori on Wednesday, 18 December 2013
Posted in Technical Issues
Replies 9
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Hi All,

After resolution of bug :
#112875: Problem With Editor During Comments Reply
I notice that all buttons on toolbar of comment posts are not working, click on it simply submit the form.

Regards,
Mori
Hello Marcos,

It looks like when accessing the komento extension from the front end, your site seems to be throwing a 404 error message, http://screencast.com/t/LCKhU5C1yD1 . The login that you have provided doesn't seem to be working on your back end so I can't really check on this. Have you tried re-installing Komento?
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Wednesday, 18 December 2013 10:37
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Hi Mark,

I don't using komento extension (at least directly). I can't provide the info the yoy need right now, can you access my previous bug (#112875:) ? there exists the information that you need.

Thanks,
Mori
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Wednesday, 18 December 2013 21:56
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Hello,

Sorry for the late reply. I do not have access to your backend so I can't further test this. But may I know what is your issue here? I tested your comment system and I am able to create comments and click on all the buttons on the editor with no issues. Please advice.

Thanks!
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Thursday, 19 December 2013 01:07
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Hi,

Notice that you must reply a comment. If you don't do that it's work fine.

Thanks
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Thursday, 19 December 2013 01:18
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Hello Marcos,

Sorry but I am not too sure if I am accessing the correct site that you are referring to? I am accessing http://www.softfactory.com.br/index.php/10-carbon-intro#section-kmt which is actually loading up Komento's comments?
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Thursday, 19 December 2013 02:25
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Hi,
I really don't know in how help you. I fill out the form again, now with joomla admin info, maybe you can confirm yourself that komento is not in use. Maybe Arlex can tell you what he did to solve the first bug because exists a relationship.
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Thursday, 19 December 2013 09:16
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Hello Marcos,

So sorry for the delay in getting back to you. I fixed this for you Hope this helps.

Thanks!
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Thursday, 19 December 2013 15:27
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Hi Adelene,

Yes! now it's working perfectly.

Thank you so much.

Mori
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Thursday, 19 December 2013 18:07
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Thanks for updating us and glad that your issues are resolved now
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Thursday, 19 December 2013 18:18
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