Hey Nicole,

Please assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue.

P.S: Your firewall password cannot be used to access the protected area.

Domain assigned :-)

Hey Nicole.

Thanks for getting back to us, but It seems like your server already blocked MY IP address access.

However, can you unblock my current location IP address : 175.145.128.171

403: Access Forbidden

Your location (MY) has been blacklisted.

i set up the app for the autoposting in facebook. But for the last step when i try to connect to facebook, it says that the domain of this url is not added to the domains of the app, so it cannot connect.
I followed the steps in the documentation for making the app. can you help because we really need this feature.

Regarding with this issue, can you provide us with your Facebook access as well so that we can better have a check your Facebook app configuration is it set correctly or not?

Based on the Facebook return you that error message, I suspect you didn't set correctly with your Facebook app inside the domain name section.

if you using this URL with www prefix http://www.yourdomain.com from your backend/frontend , that Facebook app domain name section you have to put http://www.yourdomain.com as well.

Your IP has been whitelisted.
How can i provide you access, is it enough that i make you moderator of that page?
So if yes, can you like our page and tell me what name to add as admin?

Hey Nicole,

Currently I work on home now, so my current IP address is : 175.145.128.142 , can you add my IP address into your whitelist?

Hm, yes that was not enough, actually you have to add me at your Facebook app administrator roles, you can refer on my attached screenshot below.

This is my Facebook user id -> 1239490531

Or you can provide us with some screenshot for your Facebook app configuration page.

ip adress is whitelisted

you have been added as a admin to the app

Something is strange, I still unable to access your backend.

By the way, can you try sign in via Facebook from backend Easyblog Facebook autopost configuration page?

Because I already help you re-configure the Facebook app setting, it should work fine now.

Can we setup a teamviewer session to resolve this?
because i still can't connect

By the way i unblocked Malaysia
I presume i can't put the credentials in here again to login :-)
because this is the public forum

Hey Nicole,

I am sorry for the delay of this reply,

You can actually update your login details on your first post (click edit button and add into optional information field there) or you can http://stackideas.com/dashboard/site here.

Hm, perhaps you can provide us all of your Facebook app configuration screenshot, so we can check your configuration setting is it correct or not.

You can download Jing software to assist you capture screenshot on your browser. ( https://www.techsmith.com/jing.html )