Autopost in Facebook and Twitter not working
By Martin Strobl on Saturday, 28 February 2015
Posted in Technical Issues
Replies 13
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Views 445
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Hi there!

When posting a blog in frontend and set a publishing date in future, then (when reached publishing date) autopost to Facebook and Twitter ist not working. Same procedure from backend - everything is fine.

When publishing the blog from the fronted immediatly - autopost is even functionally.

I´ve installed the latest version 3.9.22134; in the version 3.9.19335 the feature worked ... after upgrading no more ...

Any idea where the problem could be?

Kind regards
Martin Strobl
If anyone else face this issue as well, download the attached file and upload it into /components/com_easyblog/controllers/
Mark
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Sunday, 01 March 2015 20:36
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Hello Martin,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Saturday, 28 February 2015 20:09
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Hi Mark,

thank you for your response - for us it´s weekend too and i´m really happy for your answer.
I can provide you the logins - can you give me please your mail-adress?

thank you!
Martin
Martin Strobl
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Sunday, 01 March 2015 00:52
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Hello Martin,

Could you please include the access under the "Site Details" tab below? These information will only be visible by our support team and not everyone else.
Mark
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Sunday, 01 March 2015 03:26
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The data is provided in the site details!
Thank you Mark!
Martin Strobl
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Sunday, 01 March 2015 03:43
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Hello Martin,

I am really sorry for the delay of this reply as it is a weekend for us here. Please set the user "mark" with super administrator privileges as I would need to run some SQL queries on the site using a debug tool.

Also, please provide us with both the Twitter and Facebook login credentials as well.
Mark
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Sunday, 01 March 2015 15:28
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Hi Mark,

Superuser is set and here are the logins are added in the site details.
We use the facebook site with our personal accounts so there´s no business account. Please give me an mail-adress and i will add you at facebook.

Thank you very much
Martin
Martin Strobl
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Sunday, 01 March 2015 15:56
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Hi Mark,

i see you are working on my problem. Please remember that my problem is only coming with schedule posts from the frontend. Scheduled blogs from the backend working fine.

Greetings
Martin
Martin Strobl
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Sunday, 01 March 2015 17:13
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Hello Martin,

Yep, it's fixed now Can you please try scheduling again?
Mark
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Sunday, 01 March 2015 17:16
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Hi Mark,

thank you very much for your great support - even during the weekend!
I´ve tested it and it seeems that everything is working fine.

Can you please tell me some details of the bug? Was it an mistake made by us?

Thank you very much!
Martin
Martin Strobl
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Sunday, 01 March 2015 17:30
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Hello Martin,

It's actually a bug on our end as we were fixing the auto posting for scheduled posts in the earlier versions as some users wanted to choose specific social sites rather than having it to auto post to all social sites. This wasn't possible in the prior releases but we fixed this at the back end and did not noticed the front end Hence, it worked on the back end but not the front end.
Mark
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Sunday, 01 March 2015 20:33
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Hi Mark,

thank you very much for your really great job. There´s always a chance to have a bug - so that´s no problem. Great support!

Many greetings from Germany
Martin
Martin Strobl
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Monday, 02 March 2015 17:20
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Hello Martin,

You are most welcome. Glad that your issue has been resolved
Ezrul Fazwan
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Monday, 02 March 2015 19:49
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