Hi Susanne,

I am bit lost here actually. Can you elaborate more on what you meant by

althogh I set the options to answer an comments the answer-button isnt`s shown on my site

Can you provide us some screenshot or step-by-step to reproduce this on our local? And can you provide us with your backend and FTP access for us to further check on this issues?

By the way, it looks like your account isn't tied up with any Komento subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

You have to assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue. Thanks for understandings.