all discussions are missing
By Todd Hunter on Saturday, 28 February 2015
Posted in Technical Issues
Replies 13
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about a week ago, all discussions randomly stopped appearing on the front-end. They are all present on the back end. Permissions all seem to be correct but they are not appearing. I cannot offer any reason why this happened. Is it possible to get someone to look at it and tell me what is going on.
Problem was permission based. my user account did not have the appropriate permissions
Todd Hunter
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Tuesday, 03 March 2015 12:37
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Hello Todd,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the FTP access to the site please?
Mark
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Saturday, 28 February 2015 20:24
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Sure thing....
Todd Hunter
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Monday, 02 March 2015 07:20
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Additionally, I noticed that I am getting the following error: "Sorry, but you do not have sufficient privileges to perform the requested action"
Todd Hunter
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Monday, 02 March 2015 07:26
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Hi Todd,

I can't access to your site. I'm getting this error:
Username and password do not match or you do not have an account yet.

Please advise.
Yasser Ibrahim
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Monday, 02 March 2015 10:34
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OK, well I am going to put all my details in again. Please let me know if it is site or ftp details that are not working
Todd Hunter
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Tuesday, 03 March 2015 11:09
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Hello Todd Hunter.

I check your menu manager for EasyDiscuss, you set the access for member and registered only and you don't give Super User access to view this discussion.

I have helped you with the setting.
Izzan Akmal
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Tuesday, 03 March 2015 11:30
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I'm sorry, I don't understand what you are trying to tell me. Also the issue is still there so you haven't helped. Can you please give me some more precise information.
Todd Hunter
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Tuesday, 03 March 2015 12:02
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Menu permissions are not the problem. The page itself opens fine.
The problem is that system says there are not discussions present when you open the page.
Todd Hunter
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Tuesday, 03 March 2015 12:13
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Hello Todd.

Sorry, I can't replicate your issue. I missing something here?
Izzan Akmal
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Tuesday, 03 March 2015 12:16
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You are logged in as super user and are seeing the discussions. I am logged in as my own account and I am not seeing them.
I will log in with another account and see what I get.
Todd Hunter
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Tuesday, 03 March 2015 12:32
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It seems the problem is my account - test account is ok also
Todd Hunter
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Tuesday, 03 March 2015 12:35
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Hello Todd.

Did you already resolved your issue?
Izzan Akmal
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Tuesday, 03 March 2015 12:41
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