Hi Peter,

Yes it can. You can go to your backend > easysocial > alerts > and search for "Conversation - New conversation" as you can see from my screenshot here, http://screencast.com/t/JMBESScN .

Ezrul,

Yes I see that and everything looks published (by default). Still nothing.

Thoughts?

Hi Peter,

In my local everything is working correctly. Perhaps you can provide us with your Joomla backend and FTP access so we can check on the issue directly?

I sent you my log-in credentials a few days ago and still haven't heard back on this issue

Hey peter,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your previous forum posts, but it seems like there was no any login credential you provided.

perhaps you can provide the Joomla backend and FTP access in this post thread, so we can help you check on this quickly?

I sent it via the support email and you guys have logged in before for a separate issue. Credentials attached.

Hi Peter,

I am really sorry for the delay of this reply.

I've checked your email activity and the email notification did get generated from your backend email activity area. However all of those email are not being publish as you can see from my screenshot here, http://screencast.com/t/xLjwqj19miI . This is because you haven't set a cronjob for easysocial on your server. You can refer to our documentation here on how to set up cronjob for your site, http://stackideas.com/docs/easysocial/administrators/cronjobs .

In the meantime, you can enable the following options from your backend > easysocial > settings > general, http://screencast.com/t/b2kEqGj2ra so that all pending emails will be processed for every page load of your site.

I'm not having much luck setting up the cronjob on Site Ground. I tried to reference the cronjob links you forwarded me but it doesn't seem to be working.

hey peter,

Perhaps you can provide us with your siteground access so we can help you configure cronjob as well?

Sure, credentials below

Hi Peter,

I am really sorry for the delay of this reply.

I've helped you to set up the cronjob on your server but it seems like the minimum possible interval set by your hosting are 30 minutes for each cronjob to be run. Hence email notification will on your easysocial site will only get processed once for every 30 minutes. If you want the email to be delivered faster, you can consult with your webhosting service provider and ask them to reduce the interval time by 15 minutes or less.

Hope these help.

Can you check this again? I sent out a batch of email invitations a day ago (including myself) and have not received anything.

Siteground just got back to me with:

The cron is not functioning, since when it is run, there is an error:
however running the command only with wget is working as expected:

Just a fyi

Hey Peter,

What are the errors given by Siteground?

Email attached under Optional Information. I has sent out about 25 invitations a couple of days ago but dont know if they were ever sent and siteground cant confirm either.

Hey Peter,

If you noticed, you are missing the preceding / in front of usr/bin/wget . It shoul dbe /usr/bin/wget instead of usr/bin/wget

OK, but You made the cronjob originally.

Hey Peter,

Sorry about that, my colleague may have missed the preceding "/". Let me know how this goes

It still doesn't seem to be working

Hi Peter,

I am really sorry for the delay of this reply as it weekends for all of us here.

I've modified the cron command again on your server and it should be working now. Can you try again?

Still nothing.

Hi Peter,

I am really sorry for the delay of this reply. I just tried to send a conversation to my newly registered account and it seems like the email notification did get sent out correctly. Check my email screenshot here, http://screencast.com/t/3PeDvStl .

Yes. that seems to work immediately. The problem seems to be when you invite friends via their email address. ES says its in the queue to send the invitation but the email is never received by the intended recipient. (I assume this is still a cronjob issue?)

Hi Peter,

I am really sorry for the delay of this reply. The reason why your email did not get automatically send out is because your server can only executed 1 cronjob for every 30 minutes. Hence you will not get to see the email get processed immediately once the email is already in easysocial mail pool. Easysocial can not control the behavior of cronjob execution as the process is totally dependent on your webhosting itself. If you want the cronjob to be execute slightly faster, you can get in touch with your webhosting provider and see what is their requirement for you to get a faster cronjob.

By the way this is what I seeing from your easysocial mail activity, http://screencast.com/t/0IzpkFlpLp . Hope these help.

No, I understand that but I/others are not getting the invitations at all..

I deleted the cronjob and turned processing on until this can be figured out

This worked for a minute..now nothing seems to work..

Any news on this??

Hey Peter,

I am sorry for the delay of this reply as we are a little occupied with the development of EasySocial 1.4 beta currently. I have just checked your site and there are no "Pending" emails in your mail activities section. Am I missing anything here?

I get that but nothing is being sent. I have sent multiple invites w/ cronjobs on and off and none were received. If you send an invite to yourself you will see

Hey Peter,

Do you get email notifications when user registers on the site or if you register on the site? Is this particularly only for friend invites?

I get a notification when someone registers..I do not get an invitation email if sent to one of my email addresses

Hi Peter,

I am really sorry for the delay of this reply. Can I have your FTP access so I can check on your cron process directly?