after upgrading to 3.2.9248 users cannot post questions and the notification button is non responsive.
By adam on Tuesday, 17 December 2013
Posted in Technical Issues
Replies 7
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I think I found a few bugs.

To be specific , the "post form" displays, but users cannot submit the form.
We are missing the tag field to add a new tag. There is only a list now to select from existing tags.
The notification button shows a red number alerting me i have an alert but i cant open the message.
I also noticed that the logged in users avatar doesn't show correctly next to the search box in chrome but looks fine in firefox.

Great product but im having some difficulties with the new version.
Hello Adam,

Sorry for late reply to this,
I have checked in your side, that's because you're missing config.php file in your folder JoomlaFolder/FV3.1/media/com_easydiscuss/config.php
So it getting this below error in the console :
Uncaught ReferenceError: EasyDiscuss is not defined ask:67
Uncaught ReferenceError: EasyDiscuss is not defined ask:298
Uncaught ReferenceError: EasyDiscuss is not defined ask:568
Uncaught ReferenceError: EasyDiscuss is not defined ask:678
Uncaught ReferenceError: EasyDiscuss is not defined ask:758
Uncaught ReferenceError: EasyDiscuss is not defined ask:870
Uncaught ReferenceError: EasyDiscuss is not defined ask:908
Uncaught ReferenceError: EasyDiscuss is not defined ask:971
Uncaught ReferenceError: EasyDiscuss is not defined ask:1013
Uncaught TypeError: Cannot read property 'registered' of undefined 472de8008406445d8d857fc38cbf0d18.js:2
Uncaught TypeError: Cannot read property 'registered' of undefined 472de8008406445d8d857fc38cbf0d18.js:2
Uncaught ReferenceError: EasyDiscuss is not defined

And i already help you fixed it, so it work fine now. Please have a check.
Arlex Wong
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Friday, 20 December 2013 15:15
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Hello Adam,

Sorry for late reply to this,
I have tried to access in your backend, i getting this error message "joomla_int Session Create: You do not have access to the administrator section of this site." See my screenshot below : http://screencast.com/t/qlxRwHiz6jQ
Could you mind provide us with a temporary access to your Joomla backend (as admin) and an FTP access so we can check that issue and see where the problem is coming from?
Please advise.
Arlex Wong
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Tuesday, 17 December 2013 10:59
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Hi Arlex,

Sorry for the delay. Please find my attached credentials. Thank you!
adam
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Thursday, 19 December 2013 04:54
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Hello Adam,

Sorry for late reply to this,

Regarding tag issues :
>> I believe that you're miss this "Allow users to create new tags" option, you should enable it from your backend > Easydiscuss > Setting > General > Workflow > Post tab > Allow users to create new tags

Regarding with users avatar doesn't show correctly next to the search box in chrome
>> You can add this CSS code in your file JoomlaFolder/templates/ja_argo/css/themes/red/template.css (add this code at bottom)


div#discuss-wrapper .discuss-avatar img {

max-width: none !important;

}


Regarding button can't click issues :
>> I'm suspect that is Javascript conflict, so i need to check from your FTP.
>> I have tried to access with your FTP, but i getting this error on my screen :
Response:	530 Login authentication failed

Error:	Critical error

Error:	Could not connect to server


And when i tried to view the Easydiscuss setting from your Joomla backend, i getting this "You are not authorised to view this resource." , could you can set the user stackideas with super administrator privilege so we can help you check another place the configuration from your Joomla backend?
Please advise.
Arlex Wong
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Thursday, 19 December 2013 13:03
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thank you for addressing these issues. I will try your suggestions.
Also, these logins should work for you now.
thank you!
adam
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Thursday, 19 December 2013 22:00
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Arlex, works great. thank you!
I dont know what all those error messages mean... are they all fixed? do we how this happened?
adam
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Saturday, 21 December 2013 00:31
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Hello Adam,

You're welcome, that was because you're missing some file from your site, so make this error appear on console.
Now everything solved in your site.
Arlex Wong
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Saturday, 21 December 2013 00:52
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