By John Candido on Tuesday, 27 December 2022
Posted in General Issues
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I have now finished my upgrade to Joomla 4. and Komento posts have disappeared after the articles. I checked and Content -Komento is enabled.
Could you please look at this (i had the same problem 3 days ago on my temporary J4 site and you fixed the issue there but this seems to be different. I also did reinstall Komento but that didn't help
Can you share with us which article page missing the Komento comment form?

And I noticed that your homepage showing 404 error https://www.torontohiking.com/tohi/ , am i missing something here? Please advise.
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Tuesday, 27 December 2022 10:24
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I don't get a 404 error message on any page using both Chrome and fFrefox on my windows computer. Also the home page on my phone doesn't show an error message. Error reporting is set at Default. I only get the warning in extensions that php temporary directory is not set which seems to be a common message.

The Komento comments showed up on the Hikes> Hike List page but not on the actual hike articles pages, This morning when I checked the site again, now Komento Comments are showing up properly. Perhaps it was a caching or Cloudflare issue, So it seems good now. Are you still getting a 404 error?
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Tuesday, 27 December 2022 23:30
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I think I am confused about your backend URL with the subdomain https://www.torontohiking.com/tohi/administrator/xxx and your frontend domain URL without a subdomain.

So your frontend domain will be https://www.torontohiking.com/ without the subdomain right?

And yes, I did see the comment on the article page today e.g. https://www.torontohiking.com/albion-falls-to-devils-punch-bowl.html#comment-336,0

For now, I did help you enable this setting "Load comment on page load" from the backend > Components > Komento > setting > layout , can you monitor again and see how it goes?
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Wednesday, 28 December 2022 12:09
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