Adding Video To Event
By Justin on Tuesday, 28 June 2016
Posted in General Issues
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Hello,

Just wondering how an event owner/creator would add video to his/her event using the Share/Story Bar - I don't see the video options available (see attached image using SI demo), even though there's a 'Recent Video' sidebar widget.

Thanks,
Justin
Hello there,

Sorry for the delay of this reply.

After we gone through your backend, we found that you didn't enable allow video option at Backend>Componenst>EasySocial>Settings>Event>Categories>Type of Categories>Custom Fields as shown http://screencast.com/t/hnX3NJX2P1Ta . I have enable it for you under features as shown http://screencast.com/t/p0Una24bDV.

Hope this help

Regards
Abdul Warith Norudin
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Thursday, 30 June 2016 10:48
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Hello there,

Sorry for the delay of this reply.

We are unable to replicate your issues in our local. Can you provide us with backend and FTP access credential for better view of this issues?
Abdul Warith Norudin
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Tuesday, 28 June 2016 11:11
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Hi Abdul,

I've updated my first post to include FTP and admin credentials.

Thanks,
Justin
Justin
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Wednesday, 29 June 2016 22:05
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Thank you Abdul!
Justin
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Thursday, 30 June 2016 21:00
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Thursday, 30 June 2016 22:33
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