Hi Christian,

Thank you for your inquiry. My name is Justin; one of Stack Ideas's marketing guy.

All of our support licenses are for one year except for EasySocial. During your initial purchase your were given a 6 months support license and the 6 months applies for each renewals.

I hope this answers your question. Let me know if there's anything more that I can assist you with.

This is really unacceptable who thought of making everything 1 year expect easysocial? What kind of marketing strategy is this? Ridiculous!!!!!

Hi Christian,

Thank you for your response. I have already received your ticket (ticket # : 28150) containing the same message. To avoid any confusions, I'll mark this thread as solved and close it. However, should you have any other inquiries, please do not hesitate to start a new thread.

Let's continue in your ticket, shall we?