StackIdeas

If you have just purchased any of our products and you are unable to access your downloads at "My Accounts" page, do not fret, we are resolving this issue right now!

What went wrong?
Due to recent API changes in our friendly payment gateway provider Plimus, all new purchases made through Paypal are not returning sufficient transaction data to our billing system to unlock your software downloads.

Hang in there! Your downloads are on the way!
Our support team is currently verifying all recent purchases made within 6 hours ago against Plimus right now and gradually enabling downloads for you. Our developers, on the other hand, are working frantically to adapt our billing system to the new API changes in Plimus.

We know you are excited to download and install our extensions right away and we appreciate your patience for delaying your gratification of using our software!

If you are still having issues accessing your downloads, please log a ticket with us at http://helpdesk.stackideas.com

Updates: This issue has been resolved and you should be able to get instant access to your downloads now after making the payments via Paypal.

As our development grow, so is the size of our components. I don't know about you but downloading heavy files is a major put-off if, for some reason, your Internet connection decided to lag on you.

As a professional Joomla component development company, we do the best we can to make things easy for our customers. We make sure you cut on the caffeine so that downloading our components will be a breeze.

Today I was setting up my local environment for EasyBlog, then discovered that it took me forever to download all the modules one by one.

A quick help from Sam solved the issue. Here you go, all EasyBlog modules (2.0.1) in one zip file. Please unzip the package before installing.

Note this is not a new or updated version. Hope it helps in improving your experience here in stackideas.

It is still a new year and we're starting it with an awesome new component for all of you Joomla! users. Let me present to you EASYDISCUSS!

EasyDiscuss is a social collaboration tool that works for Joomla! website especially in gathering user-generated content on a specific topic. The component provides a centralized community-driven area for ideas, information, resources, and feedback that are valuable in making important decisions, or creating results.

Lately there has been some technical glitches happened at our merchnat provider Plimus and this had caused many of our registered users having problems in getting the component.We would like to apologize for this error and Plimus is working on solving this problem as I blog.

In normal scenario, any purchases made from our Products page will trigger an email notification that the order is received and confirmed to the user. The user then clicks on the link inside the email leading them to our Downloads page to download the component installer.

We encourage all users to report to us immediately if you are affected. So how do you know you are affected? If you dont receive the email notification AFTER 1 day, send us a report to support @stackideas.com and we will send you the installer.

In the report, please include the following:

1. Your order reference number
2. Your full name
3. Your email address

We will use the above details to verify your order manually and send you the component directly.

We hope to get the system restored very soon. Thank you for your kind patience.

Yes, you've heard it right, we have released quite a number of modules which you can download for your site in conjunction with Joomla! Below are the list of available module downloads available in our downloads area

• Archive - Displays a recent list of months
• Latest bloggers - Recent bloggers from the site
• Latest posts - Recent blog posts throughout the site
• Most commented - Most commented blog entries
• Popular posts - Popular blog entries measured through the views
• Tag cloud - Tag cloud listing

Stay tune for more updates ....

Since the launch of SectionEx months ago, we have receive numerous feedback in our forums. We'd like to thank each of you especially to our paying customers who love and believe in this wonderful extension. These input are very valuable to us looking at how new SectionEx is and we know there's lots of room for improvements.

Besides sending us emails, you are welcomed to visit our forum and see what others have to say about SectionEx. We will be there on standby to listen to your comments, help you when get stuck, or simply present a tip or two about the component itself.

Please visit our forum at http://bit.ly/ac5WsH Oh, you need to register as a user before posting any comments in there. We'd like to know who we're responding to :)

See you there! ;)